Windows administrator with experience managing servers in a Datacenter. Support servers running IIS, Apache Tomcat, MSSQL, Clustering, Load balancing, Virtualization, Cloud infrastructure.
Work as part of a global Service Desk team to deliver responsive resolutions, communications, and support services, based on ITSM best practices, to customers and service teams and ultimately drive and improve service on behalf of the business. It will be a challenging environment where you will be required to work on multiple technologies in IT Infrastructure
o To Monitor performance issues on Windows servers & perform health checks.
o Managing & troubleshooting Windows services.
o To Investigate cause of unexpected server crash, service crash and provide RCA as and when required.
o Event logs monitoring, Disk space management.
o OS installation, upgrade, and troubleshooting. OS service pack/patches installation.
o Third party tools installation as per guidelines.
o Technical Support – Windows Server 2003/2008/2012 OS, Windows Cluster servers, Vmware
o Vendor coordination for replacement of faulty hardware.
o Raising, Handling and Resolving Incidents & Work order through Cherwell Software.
o Incident, Problem and Change Management.
o Create and maintain Knowledgebase and central repository for information sharing.
o Knowledge and good understanding of Active Directory Tools and Objects (Policy, Trust, FSMO), DNS, DHCP, Windows Group Policy etc
o Very good understanding and hands on experience of Windows Clusters, RDP Tools: Remote Desktop, Terminal service, ILO
o Knowledge of Windows Services.
o Working experience of SQL server will be an added advantage.
o Good understanding of VMWare Esx 5.x
o Knowledge of networking fundamentals
o Knowledge of ITIL framework
o Knowledge of hardware monitoring tools is an added advantage
o Good communication skills – ability to communicate activities to a non-technical and technical audience
o High-level understanding of client-server architecture, hosting environments and systems administration
o Demonstrated excellent oral and written communication skills
o Ability to work in a fast-paced and demanding environment
o Strong analytical and problem-solving skills
o Technical Degree preferred, but not mandatory
Hands of knowledge of some or all of the skill sets given below –
o Windows OS – Windows 2000/2003/2008/2012
o Web Servers – Apache, Tomcat, IIS (in a clustered/load balanced environment)
o Database – MySQL, MSSQL, Oracle
o Virtualization – AWS, VMware, Hyper-V
o Ecommerce – ATG, Magento
o Email – Exchange
o Storage – NetApp
o Load balancers – BigIP F5, LVS
o Firewall – iptables, Juniper ISG
o Networking – Windows networking, NAT, VPN
o Knowledge of AWS cloud infrastructure
• Competitive Salary
• Performance Based Bonus assessed and paid annually
• On-Call Stipend
• Standard employee health plan
• 192 hrs paid leave per year
• 50% of gym membership paid upto 1000 INR/month
• Mobile Phone, if required.
::How To Apply::
• If you are a performance-driven individual and meet our qualifications, please forward your cover letter and resume to email@example.com or firstname.lastname@example.org
• No telephone inquiries will be accepted.
• Shortlisted Candidates will be contacted for further Technical Assessment and Human Resource Interview